MKPQLD Refund Policy 2021:
Obtaining a Refund
If for any reason you are unable to attend the training you registered for you are entitled to a refund.
Withdrawing more than 14 days before the training
Please contact us via our Enrolment Manager prior to 14 days from the training you registered for and you will receive a full refund.
Withdrawing less than 14 days before the training
If you withdraw from the training under the 14-day period a sum representing our Nominal Deposit of $200 will be retained.
Memberships can be cancelled at any time. Membership fees are normally non-refundable but if you have made an error in your membership selection or change your mind about joining MKPQLD, please contact us.
Due to the nature of charity donations, refunds are given at the discretion of our management team. Please make sure that the amount you enter is the amount you wish to give. In the event of an incorrect amount being entered, or if the donation is made accidently or there is an extremely unusual circumstance, please contact us. We will review the request and respond. We will refund if there was a system error with the donation processing. If a donation is refunded, the associated tax receipt is no longer truthful so it should be shredded and destroyed.
If you are not satisfied with your product or would like a different size etc. we are happy to exchange it for a new one or refund your purchase price. This is in addition to your rights under Australian Consumer Law. Please contact us to arrange a refund/exchange.